Imprint / Data Protection Policy

Imprint (Legal Notice)

Responsible according to § 55 Abs. 2 RStV:
Veterinary Practice UrbanVet Berlin
Susanne Repanelis
Fontanestraße 32
120149 Berlin
Germany

Phone: 0171 64 94 610
E-Mail: info@urbanvet.de
Website: www.urbanvet.de

Professional Title & Regulatory Authority:

Professional title: Veterinarian (awarded in Austria)
Regulatory authority: Berlin Chamber of Veterinary Surgeons, Littenstr. 108, 10179 Berlin, Germany

Professional Regulations:

Professional Code of the Berlin Chamber of Veterinary Surgeons
Available at: https://www.tieraerztekammer-berlin.de/kammerrecht/11-berufsordnung.html

German Federal Veterinary Act (BTÄO)
Available at: https://www.bundestieraerztekammer.de/tieraerzte/beruf/bundestieraerzteordnung/

Consumer Dispute Resolution:

The EU Commission provides an online platform for dispute resolution (ODR) regarding contractual obligations from online contracts: http://ec.europa.eu/consumers/odr/

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Data Protection Policy

Data Minimization

We only collect personal data that is necessary to provide our veterinary services. Any non-essential information that could identify you is avoided.

Storage of Personal Data & Legal Basis

All information is used solely to fulfill the veterinary service agreement (Art. 6(1)(b) GDPR). Data that is legally required or necessary for treatment is stored only with your explicit consent (Art. 6(1)(a) GDPR) and kept only for the legally mandated period.

Data Security

Personal data is generally not shared with third parties. During storage, all data is protected technically and organizationally against unauthorized access, loss, or misuse.

Access & Correction

You have the right to access your stored personal data at any time. You can also request the correction of any inaccurate personal data (Art. 16 GDPR).

Restriction of Processing

You may request that the processing of your data be restricted if the data is incomplete, incorrect, you have objected, or the data is unnecessary for certain purposes—except for data required to enforce legal claims.

Data Deletion

You may request the immediate deletion of personal data if it is no longer necessary for the veterinary service agreement or if you have withdrawn your consent, except for data needed to enforce legal claims.

Technical Data & Cookies

When you visit our website, only technical information such as browser type or IP address is collected. Only essential cookies are used to ensure website functionality and comply with user interests (Art. 6(1)(f) GDPR).